Initial Vehicle Quality Drops

After an improvement in the quality of newly launched models every year from 2007 to 2010, the initial quality of 2011 new model launches has declined considerably, according to the J.D. Power and Associates 2011 US Initial Quality Study. The initial quality of launch models, those that are all-new or have had major redesigns, worsened by 10% to an average of 122 PP100 in 2011 from 111 PP100 in 2010.
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