Original equipment tire satisfaction among owners of domestic and European vehicles has increased during the past three years, while tire satisfaction among owners of Asian vehicles has remained largely unchanged, according to the J.D. Power and Associates 2011 U.S. Original Equipment Tire Customer Satisfaction Study. The study finds that satisfaction with tires among owners of domestic vehicles has increased to 682 on a 1,000-point scale, up from 659 in 2009 and 680 in 2010.
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Domestic, European Auto Owners Increase Tire Satisfaction
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